Children's Privacy (COPPA)

Ripa Elevate is designed for use by parents and guardians. The platform is not directed at children under 13 and does not knowingly collect personal information directly from children under 13 without verifiable parental consent. Assessment data about a child is provided by and attributed to the parent or guardian account holder, not the child. If you believe we have inadvertently collected information from a child under 13 without consent, please contact us at michelle@ripaelevate.com and we will delete it promptly.

Educational Records (FERPA)

Ripa Elevate is an independent platform used by parents, not school districts or educational institutions. Assessment data generated through Ripa Elevate is not an educational record under FERPA. Parents own and control all data generated through their account. If you share your Ripa Elevate report with a school team, that sharing is at your discretion and is not governed by FERPA.

Cookies and Tracking

Ripa Elevate uses cookies and similar technologies for authentication (to keep you logged in), analytics (Google Analytics 4), and payment processing (Stripe). We do not use advertising cookies or sell data to advertisers. You can disable cookies in your browser settings, but some features — including login — require cookies to function. Google Analytics data is anonymized and used only to understand how parents use the platform so we can improve it.

Third-Party Services

We use the following third-party services: Supabase (database and authentication), Stripe (payment processing), Resend (email delivery), Google Analytics 4 (usage analytics), and Anthropic (AI-generated report content). Each of these services has its own privacy policy. We do not sell your data to any third party.

Your Rights — California Residents (CCPA)

If you are a California resident, you have the right to: know what personal information we collect and how we use it; request deletion of your personal information; opt out of the sale of your personal information (we do not sell personal information); and non-discrimination for exercising these rights. To exercise these rights, email michelle@ripaelevate.com.

Data Deletion

You may request deletion of your account and all associated data at any time by emailing michelle@ripaelevate.com with the subject line "Delete My Account." We will delete your account, profile, children's profiles, and all assessment data within 30 days. Stripe payment records are retained as required by financial regulations.

Contact

For any privacy questions or requests, contact Michelle Ripa at michelle@ripaelevate.com.